Privacy Policy

This website is operated by Integrity Driven Solutions, an independent automotive quality liaison company based in Orono, Ontario, Canada. IDS also operates goto-ids.com. If you have any questions about this policy, you can reach us using the contact details at the end of this page.

Information you give us. When you submit our contact form, we collect the details you choose to enter: your name, your job role, your company, the OEM or plant involved (if any), your email address, your phone number, and the message you send. When you email or call us directly, we receive whatever information you include.

Information collected automatically. Like most websites, our hosting provider records standard technical information such as your IP address, browser type, and the pages you visit. This is used to keep the site secure and running and is not used to identify you personally.

• To respond to your inquiry and follow up with you
• To provide the quality liaison services you request
• To contact you by your preferred method (phone or email)
• To keep a reasonable business record of your request
• To operate, secure, and improve the website

By submitting the contact form, you consent to IDS collecting and using the information you provide for the purposes described above. You can withdraw your consent at any time by contacting us, subject to legal or contractual limits.

We do not sell your personal information. We share it only as needed to operate this website and respond to you:

• Email delivery: contact form submissions are sent to our team using Resend, a third-party email service, so your inquiry reaches us.
• Hosting: the website is hosted and served through Vercel.

These providers process information on our behalf under their own privacy and security terms. We may also disclose information if we are required to do so by law or to protect our legal rights.

Our site uses functional cookies that help the site work and remember basic preferences. We do not use advertising or cross-site tracking cookies. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do.

We keep contact form submissions only as long as needed to respond to your request and to maintain reasonable business records. After that, we delete or anonymize the information.

Under PIPEDA, you may ask us to access the personal information we hold about you, correct it, or delete it, subject to legal limits. To make a request, contact us using the details below. We will respond within a reasonable time.

We use reasonable technical and organizational safeguards, including HTTPS encryption in transit, to protect the information you provide. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

This site is intended for business users and is not directed at children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The current version will always be posted on this page with a revised date. Please check back periodically.

Questions about this policy or your personal information? Reach us at:

• Integrity Driven Solutions
• Orono, Ontario, Canada
• Email: greg.phillippe@goto-ids.com
• Phone: +1 905-260-2388